All our procurement activity is carried out by our commercial department, whose objective is to support our purpose to provide great water and more for the North West. We build relationships with our key partners and suppliers based on common values to achieve our goals.

We conduct business with around 2,200 suppliers every year, from major international corporations to sole traders. We are committed to meeting our obligations to our suppliers, measuring our progress whilst dealing fairly and ethically at all times.

Our approach to supply chain activity is based on category management which takes a long term holistic view of our demand, specifications and the supplier market to deliver the appropriate contract strategy. Throughout this process we’re encouraging commercial awareness from market to company and encouraging competition wherever necessary.

Our third party spend is around £1.1 billion per annum and consolidated into a number of categories which reflect similar commercial considerations and supply markets, with each category having a dedicated commercial manager. For more key information about our commercial department, please select ‘About our Service’.