Health, safety & wellbeing

At United Utilities our people are our greatest asset. We believe nothing we do is worth getting hurt for and everyone who works for us or on our behalf should go home safe and well. Our aim is to be recognised as a leader in the UK water and wastewater sector through robust risk management frameworks that aim to;

• Minimize lost time absences caused by work related injuries,
• Reduce process safety releases and incidents,
• Provide support, promote health and wellbeing and prevent ill health to ensure our colleagues feel good and function well.

To help us reach this aim, we focus on the following;

• Active leadership
• Engaged empowered employees
• Clear expectations
• Safe healthy working environments
• Simple effective systems
• Robust Investigations and implementation of lessons learned

Our policy health, safety and wellbeing policy (PDF 171 KB opens in new window) sets out a framework to drive our Health and Safety strategy.

We are accredited to ISO 45001 which ensures we have all the correct policies and procedures in place to be able to manage the risk and continually improve.

Health and Wellbeing

Our 12 Life Saving Rules are based on UK incident data and our risk profile at UU. They are a set of strict safety rules focusing on the high-risk areas that could cause life changing harm.

They highlight the critical actions that you must take to prevent serious injury or death. We all need to understand the risks, and the role we play in protecting ourselves and others.

By focusing on these activities, we can turn our values into action, drive personal responsibility and help everyone make choices to ensure they get home safe and well.

Personal Safety

Our commitment to heath and safety continues to be acknowledged with the 13th Consecutive ROSPA Gold Award, which means we have retained the ROSPA’s presidents award, for companies who have achieved a very high level of performance, demonstrating well developed Occupational Health and Safety Management systems and culture, outstanding control of risk and very low levels of error harm or loss.