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We can all benefit from a bit of extra support at some stage in our lives. This could be due to age, ill health, disability, mental health problems, financial worries or language barriers.
Priority Services is free and could help you, your family or your friends benefit from additional support from us so we can respond quickly to those particular needs.
To register for Priority Services or update your details, please:
Our priority services is set up to provide customers with additional support no matter what you need it for. We have inititives to help out with mental health, hearing or speech difficulties, visual impairment and those who need extra support during home visits.
We also offer additional support for dialysis patients. Click below to find out more.
By registering with us you will automatically be added to the Electricity North West Priority Services Register. Want to know more about Electricity North West’s Priority Services Register? Click here to find out.
Not covered by Electricity North West? If you live within Merseyside, Wirral or mid Cheshire, your electricity network provider could be SP Energy Networks. You can also register for their Priority Services scheme here.
Do you need additional help?