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UU Wastewater truck

Wastewater Services

Every day we collect 1,271 million litres of used water (from flushed loos, emptied sinks, baths, showers and household appliances) and take it along 78,000 kilometres of pipes and sewers to our wastewater treatment works for cleaning, before safely returning it to the rivers and sea. It's a dirty job but we're more than happy to do it - after all, number twos are our number one priority!

Got an emergency involving wastewater?

If you are currently experiencing problems with your wastewater, such as sewage water flooding, please click on the report a problem button below.

REPORT A PROBLEM

Sewers and drains explained

They may be out of sight, but some pipes and drains shouldn't be out of mind. Find out which ones you are responsible for.

Flooding advice

Not all flooding is the result of problems with our sewers. In fact, a lot isn’t. Find out what type of flooding is affecting you and how to protect yourself.

Wastewater pollution

Find out about how you can prevent sewage pollution and what we're doing to make our beaches cleaner.

Stop the Block!

Avoid blockages in pipes, drains and the sewers.

Connected correctly?

Check your drains are properly connected and you'll be protecting your local rivers and streams.

Sewer improvement works

You may see us out and about in your area over the next few months.