The work in your area is in progress, however it’s a little more complex than we first thought. Please be assured our team are doing all they can to safely complete the work and get your supply back to normal.
Once again, we’re sorry for any inconvenience this may be causing and thank you for your patience.
As soon as the team have made further progress we’ll let you know here.
Our team are making progress and our top priority is getting things back to normal.
Repairs to our network can be harder to fix than we first thought, and take longer than we hoped to complete. We’re working as quickly as we can to get your taps flowing again. Thanks for your understanding and sorry for the inconvenience.
We’ll provide you with an update once we have one from the team onsite.
Repairs are ongoing to the burst on Billington Avenue however we have now identified a further burst on Belverdere Road, which is causing no water or low pressure in your area.
Our team are onsite working hard to restore supplies, whilst the work continues. Thank you for your continued patience, we will keep you updated as the work progresses.
Please be assured we’re making good progress with the repairs and most customers should now have supply.
We still have some work to do to get things back to normal and it’s taking a little longer than we hoped, however our team onsite are working as quickly as they can.
As soon as we have new information on the status of the repair we’ll provide an update here.
Thanks for your understanding and patience.
We’re happy to confirm that repairs to the burst are underway. Our team still have some work to do to get things back to normal, and are working as quickly as possible.
Thanks for your patience and sorry for any inconvenience this may be causing.
Once we have an update on the repairs we’ll update the page with the information.
We’re sorry if you’re experiencing no water or low water pressure right now. A burst has been reported to us on Billington Avenue and we can confirm this is the cause of the problem. We're on with it and our team will be in the area as soon as possible to get this fixed.
Thank you for your patience.