Sorry again if you’re experiencing no water or low pressure in your area. We’ve made progress with the repairs and we’ll be onsite again today. It's quite complex so it’s taken longer than we hoped to plan, begin and carry out the repair, but please be assured we’re doing everything we can to get your taps flowing again.
Thanks for your patience and understanding whilst our team tackle the repair.
Our team are making progress and our top priority is getting things back to normal.
Repairs to our network can be harder to fix than we first thought, and take longer than we hoped to complete. We’re working as quickly as we can to get your taps flowing as normal again. Thanks for your understanding and sorry for the inconvenience.
We’ll provide you with an update once we have one from the team onsite.
Just to let you know, we’re making progress with the repair in your area, but we still have some work to do. Due to the complex nature of the work our team are waiting for some additional equipment to complete the repair.
In the meantime we are re-routing water around our network of pipes. Please be assured, we’ll still be providing you with the same high standard quality of water. You may notice your water pressure is lower than normal or there may be fluctuations during peak times.
We’re sorry for any inconvenience caused, and thanks again for your patience.
We’re happy to confirm our team are now onsite to repair the burst on Brookhouse Lane.
You may notice our fleet of water tankers leaving your area as we are now re-routing water around our network of pipes. Please be assured, we’ll still be providing you with the same high standard quality of water. All customers should have supply, but you may notice your water pressure is lower than normal or there may be fluctuations during peak times until all repairs are completed.
Thank you for your continued patience and understanding.
Due to the complexity of the repair and the location of the main, it’s taking longer than we hoped to plan, begin and carry out the repair to the burst on Brookhouse Lane. In the meantime, you may notice our water tankers in your area pumping water into the pipework to support as many homes as we can until we have completed our repair.
We're sorry for any inconvenience caused and thanks for your patience. Find out more about our water tankers here.
We’re sorry if you’re experiencing no water or low water pressure right now. A burst has been reported to us on Brookhouse Lane and we can confirm this is the cause of the problem. We're on with it and our team will be in the area as soon as possible to get this fixed.
Thank you for your patience.
Some customers in the Winsford/Middlewich area may be experiencing no water or poor pressure this morning. We currently have our team in the area searching for a leak which we believe is causing the issue. Once located, we’ll work quickly to complete repairs and restore water to your taps. In the meantime, if you spot any water leaks nearby, please let us know by visiting our online tool or calling 0800 330 033.
Any further updates will be shared on this page.
We're investigating a problem in your area, which may mean you have no water, or low water pressure.
We're sorry for the inconvenience, we’re working as quickly as we can to get your taps flowing again.
Head back here where we’ll provide you with updates as we get them.