Report a Problem
See how we can help with answers to some common water and wastewater queries, from self-help advice through to reporting something to our customer service team (this tool does not work on Internet Explorer, please use a different browser).
We need to know about pollution incidents, so we can take the right course of action. If you've spotted a pollution problem, please click below to let us know.
What do you need support with?
To help you find the right support or report a problem to us, we've created a guide which can be accessed here.