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How to check your map

You may be able to see your site area map here. You will need your wastewater supply point identifier (SPID) and the postcode of the property. If you do not know your SPID, your retailer will be able to give it to you. If you cannot check your map online, your retailer will be able to give you a copy.

You can find more information on our site area map and the features you may see on it here.

Important Notice

Heavy rainfall and sewer flooding

Heavy rainfall across the North West may be causing flooding in some parts of the region. Our teams are out working hard across the region helping our customers who have experienced sewer flooding in their homes.

If you’re experiencing flooding from a road or footpath and there is no evidence of sewage (toilet paper etc.) please report this to your local council, who are responsible for highways drainage flooding.

Please be aware that our phone lines are much busier than normal, take a look at our flooding page for further advice on what to do if you’re affected by flooding.

Heavy rainfall across the North West may be causing flooding in some parts of the region. Our teams are out working hard across the region helping our customers who have experienced sewer flooding in their homes.

Flooding advice

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