Pre-development guidance
Help to plan your development
Before you apply for a water connection check if your development is in our area.
If you want to discuss your project, contact us to talk through with one of our dedicated case managers. However, if you prefer to read up before making an application, you can find more information below.
Watch our video on getting a new water connection to find out what's involved from start to finish.
Help to plan your development
See what you'll need for your water application
Find out what's involved from start to finish
Get an estimate for how much your connection could cost
Choose from the links below to get the correct application form for your development. If you're unsure what you need, contact our dedicated team who will be happy to help you.
Apply to connect to an existing supply
See our guidance to make sure things go to plan
Find out what to expect when we make your connection
See common types of traffic scenarios we use to make your connection
See a full list of the services we offer
If your supply pipe is made of lead, we would advise you consider replacing it.
We can fit a water meter for free
Water regulations & approved plumbers