Better Rivers Report 2022/23
Details United Utilities commitments to Better Rivers, key challenges, and what is being done now and in future years.
Storm Overflows Report 2022
The first report created by United Utilities describing storm overflows, the current situation and United Utilities future plans.
Pollution Incident Reduction Plan 2023
This document provides an overview of our approach to environmental stewardship.
Pollution Incident Reduction Plan 2020
This document provides an overview of our past performance and future plans.
Environment Agency Common Incident Classifications
This document describes what an incident is and the two-tier
system we use to classify incidents; the Common Incident
Classification Scheme (CICS).