Is the income offset allowance reduced if I qualify for a sustainable infrastructure charge?
No, the full rate of income offset is made against both full water infrastructure charges or sustainable water infrastructure charges.
An income offset allowance is made against the infrastructure charge to recognise future income where a new connection is made, either directly or indirectly, to our existing water network in order to provide water for domestic purposes, including water used for domestic purposes at non-household premises.
For connections made on or after 1 April 2025, income offset allowance will not apply.
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